Welcome to the Retailer Portal

Our retailers can access a range of high-level sales/financial reports from their Lottery Terminals in-store but this may not be detailed enough or presented in the format required.  The National Lottery have launched a retailer portal website (and accompanying App available on IOS and Android devices) to allow you to access up to date information and support services across a wide range of areas:

 

These include: 

  • Virtual Training Academy - an area were all training materials including video clips can be accessed and viewed
  • Regulatory & Compliance – central repository for required compliance materials including codes of practice, game rules & responsible play guidelines and training programmes
  • Sales Information - Full suite of sales reports including performance dashboards and trend analysis
  • Excellence Programme - Star Rewards & Star Mark ranking with analysis by scoring criteria
  • Retailer Toolkit – library of printable material including marketing & POS materials
  • National Lottery’s Facebook link and Twitter feeds
  • Mobile APP – IPhone & Android devices
  • Push alerts module to alert users of changes/updates on the portal

 

 

How to Register

Simply complete the on-line registration form on this site and submit to the National Lottery.

Once you have completed and submitted the form you will receive an e-mail confirming receipt of your details.

Within 5 working days of your submission a member of our Retail Support Team will contact you directly to authenticate the details provided and activate the account.

Once authenticated, you will immediately receive a further e-mail confirming your successful registration along with your login credentials to securely access the Portal.

If you have any questions relating to this you can call our Retail Helpdesk on 1800 22 44 55. Opening Hours: Mon-Sat 7am to 10pm, Sunday 9am to 6pm

 

We've created a Pdf document which shows you how to navigate the portal.  All of our National Lottery retailers received this in the post in the month of November 2017.  You can view this Pdf by clicking the icon below.